Last Updated:

February 22, 2025

These Terms and Conditions (“Terms”) govern your access to and use of the Review Tamer Management INC. website, products, and services (collectively, the “Service”). By using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not access or use the Service.

1. Acceptance of Terms

Agreement: By registering for or using the Service, you acknowledge that you have read, understood, and agree to these Terms, including any modifications that may be made from time to time.Binding Contract: These Terms constitute a legally binding agreement between you and Review Tamer Management INC.

2. Modifications to Terms

Right to Change: We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting an updated version on our website. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.Review Periodically: It is your responsibility to review these Terms periodically.

3. Description of the Service

Overview: Review Tamer Management INC. provides an automated online review management solution that helps businesses enhance their online reputation through features including review requests, review responses, and smart review routing.Third-Party Integrations: The Service may integrate with third-party providers, including white label platforms (e.g., Go Highlevel), whose functionalities are subject to their own terms and conditions. We are not responsible for any acts or omissions of these third parties.

4. Subscription, Billing, and Trial Terms

4.1 Subscription Plans

Plans Offered: We offer multiple subscription plans, including Starter, Growth, and Pro. Each plan includes a set number of review requests and features as detailed on our website.Billing Frequency: Subscriptions are available on a monthly or annual basis. Billing will occur in advance according to the selected billing cycle.

4.2 Free Trial

Trial Period: New users may sign up for a 14-day free trial. If you do not cancel before the trial period expires, your subscription will automatically convert to a paid plan.

4.3 Cancellations and Renewals

Automatic Renewal: Subscriptions automatically renew at the end of each billing cycle.Cancellation Process: You may cancel your subscription at any time by contacting us by email at [email protected]. Cancellation will be effective only at the end of the current billing period.Non-Refundable Fees: All fees paid are non-refundable. You are responsible for all charges incurred up to the cancellation date.

5. User Obligations and Prohibited Uses

5.1 User Responsibilities

Accurate Information: You agree to provide accurate, current, and complete information during registration and to update such information as necessary.Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.Compliance: You agree to comply with all applicable laws, regulations, and third-party agreements when using the Service.

5.2 Prohibited Uses

Illegal or Unauthorized Activity: You may not use the Service for any unlawful, fraudulent, or malicious purposes, including but not limited to:Engaging in spamming, phishing, or other deceptive practices.Distributing viruses, malware, or any harmful software.Attempting to gain unauthorized access to our systems or any third-party systems.Circumventing security measures or interfering with the Service’s operation.Misuse of Service: Any conduct that disrupts or interferes with the Service, its servers, or networks is strictly prohibited. We reserve the right to suspend or terminate your account if you violate these Terms.

6. Dispute Resolution and Arbitration

Informal Resolution: In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the Service, we encourage you to contact us first to seek an informal resolution.Binding Arbitration: If a dispute cannot be resolved informally, it shall be resolved by binding arbitration in accordance with the rules of a recognized arbitration body, except that:Individual Claims: Any arbitration shall be conducted on an individual basis only; class or representative actions are not permitted.Location and Language: Arbitration will be conducted in the jurisdiction where Review Tamer Management INC. is located, and the proceedings shall be in English.Waiver of Jury Trial: Both parties waive their right to a trial by jury with respect to any dispute covered by this clause.Survival: This dispute resolution provision survives the termination or expiration of these Terms.

7. Third-Party Services and White Label Integrations

Service Providers: Our Service may incorporate third-party software, tools, or integrations (including white label platforms) that assist in delivering our functionality. These third-party services are subject to their own terms and conditions.No Endorsement: We do not control and are not responsible for the content, policies, or practices of any third-party service.User Agreement: Your use of any third-party services is at your own risk and subject to the terms provided by those services.

8. Intellectual Property Rights

Ownership: All content, trademarks, logos, and intellectual property rights in the Service are owned by Review Tamer Management INC. or its licensors.Limited License: We grant you a non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose.Restrictions: You may not reproduce, distribute, modify, or create derivative works from our content without our express written consent.

9. Termination

Termination by Us: We reserve the right to suspend or terminate your account immediately, without notice, for any reason, including violation of these Terms.Termination by You: You may terminate your account by following the cancellation procedures outlined in Section 4.3.Effect of Termination: Upon termination, your right to access and use the Service will immediately cease, and you will remain responsible for any outstanding charges incurred before termination.

10. Indemnification

You agree to indemnify, defend, and hold harmless Review Tamer Management INC. and its affiliates, officers, agents, and employees from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with your access to or use of the Service, or your violation of these Terms.

11. Disclaimer of Warranties and Limitation of Liability

11.1 Disclaimer of Warranties

“As Is” Basis: The Service is provided on an “as is” and “as available” basis, without any warranty of any kind, either express or implied, including, but not limited to, the warranties of merchantability, fitness for a particular purpose, and non-infringement.No Guarantee: We do not guarantee that the Service will be uninterrupted, error-free, or completely secure.

11.2 Limitation of Liability

Exclusion of Damages: In no event shall Review Tamer Management INC. be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service, even if we have been advised of the possibility of such damages.Aggregate Liability: Our total liability, whether in contract, tort, or otherwise, will not exceed the amount you have paid us in the preceding six months.

12. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these Terms if such delay is caused by events or circumstances beyond its reasonable control, including, but not limited to, natural disasters, war, terrorism, or acts of government.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Review Tamer Management INC. is located, without regard to its conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in that jurisdiction, except as provided in the arbitration clause in Section 6.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid or unenforceable provision shall be replaced by a valid, enforceable provision that most closely reflects the parties’ original intent.

15. Contact Information

If you have any questions or concerns regarding these Terms or the Service, please contact us via email at

[email protected]

.

Note: We do not include a phone number or physical address unless required by law.

By using our Service, you acknowledge that you have read, understood, and agree to these Terms and Conditions. It is your responsibility to periodically review these Terms as they may be updated from time to time.